FAQs

We understand that you may have questions regarding our products and services. Below are some frequently asked questions to assist you.

1. What payment methods do you accept?
We offer multiple payment options, including Cash on Delivery (COD), credit/debit card payments, and online bank transfers.

2. How long does delivery take?
Orders are processed within 24-48 hours. Standard delivery takes between 3-7 business days across Pakistan, depending on your location.

3. What if I receive a damaged or incorrect product?
If you receive a defective, damaged, or incorrect item, please contact our customer support within 24 hours of receiving your order. We will arrange a replacement or refund as per our Return & Refund Policy.

4. Can I return or exchange a product?
Yes, we offer a 7-day return policy. To qualify for a return, the product must be unused, in its original packaging, and in the same condition as received.

5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order on our website.